FAQ

We are based in Warsaw

Poland

Yes, it is possible. Please contact us via WhatsApp or email direct messages for further information.

We use single donor hair. That means it comes directly from a donor. Every bundle includes same donor's hair therefore it's the best quality and most valuable product available in the market.

We get all our products from our reliable suppliers for many years who buy it directly from people in Ukraine and post Soviet republics.

Yes, we sell virgin hair.

We don't use grade system. All extensions we produce have the best quality.

Yes, all our hair is double drawn, with full ends.

We use top quality raw material and our original technology of dying the hair.
Cuticles intact and runs in one direction. So we produce top quality hair extensions. It can be used for a long time.

Yes, you can order our color ring 21 colors including some mix and ombre, natural hair, 42$.

We guarantee that our product will not tangle and can be used for 6 months if you take a good care of your purchase. Our product can be reused. It may be used during maximum 2 years.

Minimal trial order is 200gr.

For payment we use bank transfer, western union, moneygram, ria, wise, paysend, privat moneyYou may pay by your Credit card or a bank transfer.You can use VIZA, MasterCard and LiqPay cards.

The best way is to contact us via WhatsApp and provide us all the necessary details. Also you may send us an email to myslavichair@gmail.com or send a message to our website ukrainehair.net

Yes, we recommend you to buy the small amount first before confirming your full order, it could be enough for one full extension.

It depends on each order.
Depends on the chosen color, length and the quantity.
Please remember Ombré colors needs more time to be made.
Normally it takes up to 2 -4 weeks to produce the extensions. Then we ship your order.

Regular EMS 10days, fast DHL 3days.

Regular EMS 35$ and fast DHL 110$.

We don't have such option in our region.

If something is wrong with the extensions, please contact our manager for further instructions. We will analyze the problem and offer the solution. If it is a problem of the hair quality, we change the extensions or make a refund if needed. We would need to get this order back to realize the problem and avoid it in the future.

We recommend you treat our product as your own hair, using conditioner every time washing your hair. We also suggest not to use the hairdryer nor the hair-straightener as it may damage the hair.

We sell a ready-to-use product and don't recommend to bleach or color it. If you do it, we cannot guarantee the result. Our guarantee would not apply in this case.

No, but we offer to buy our products and sell it with your own brand